Justin Song
Replaced all of windows and installed window cappings. My wife and I met a couple of companies but not happy with sales gimmick. But Manny was honest and straightforward regarding his quote and services. It didn't take that long to sign the contract. Marcin and his crew did an excellent job on installation. Also very happy with the quality of Provia Endure Triple Pane Windows, which are also qualified for decent rebates! - 3/24/2024
Adam G.
The quality of customer service I received from Steve O'Keefe couldn't have been better. He was incredibly responsive, paid close attention to detail, and personally saw to it that I received all my product on time and in perfect order. I can't recommend this company enough. They are stellar. - 6/04/2021
Irena S
I rarely write reviews. I was impressed the guys left the work site spotless. Vacuumed all corners, cleaned the new windows and didn’t leave any trash behind, and they were funny and had great manners! The windows are fine as well. Thanks Manny for a piece of mind handling all process. - 10/20/2023
Jenn Moffat
Our new front door (including new frame and molding) was installed this week, and we are beyond happy with the results. It’s incredible how it adds such a beautiful, updated look to our entire home! Steve patiently and promptly answered all of our questions, and gave helpful suggestions as we navigated the options. He made it a seamless project for us, start to finish, so we highly recommend this company. - 8/11/2021
Benjamin C.
Manny was referred to me by a friend who used them in our condo complex. I had Manny and his team replace the windows in my new house on two separate occasions. The first time went smooth and well, so I had to have him come back to do the rest. Here are highlights. The Window: I did my research and dug deep on Provia vs other brands like Andersen. Where Andersen had a wide range and fairly mixed,I have to say for Vinyl windows Provia has great reviews and forums talked very positively about them. Customer Service : 5 / 5 stars: Manny gave a candid assessment of the installment and needs, we worked together on understanding the packages, pricing for different options, and what rebates we'd have from energize CT. He did a great job in guiding us through all of this. Sometimes jobs don't go 100% or things aren't entirely perfect when contractors install windows, the first time everything went smoothly, the second time we had a few issues due to the manufacturer (minor scratches that you could only see in the right light, loose particles). Manny was apologetic, owned up to it, and was quick to resolve - he even caught scratches on windows that I couldn't see and told me about it. The window replacements came in and it was an easy job, he fine tuned all the pieces, made sure I was happy and set. He was also accommodating of times to meet up even when it was after working hours on a few occasions. Also, he's a funny guy and fun to talk to, he's a salesman with integrity and stands by his work. I could not recommend Manny more for your window needs. 10/10. - 6/28/2023
Juan Amarillo
Window Depot replaced all my first floor and garage windows. Big difference in keeping the house warm. The quality, workmanship, professionalism and the time in which the work was done, was very impressive. Price is a always a factor on all my decisions, I highly recommend them, Manny and Steve kept me inform trough the entire process. - 12/29/2022
Stacy Maxwell
Wonderful, Winning Window Company! 👍 We needed to replace one picture window in our living room that was ruined from condensation. After a thorough search of window companies in the area, I decided to hire Window Depot of Southern Connecticut. Not only do they offer competitive prices and have excellent customer reviews, but they are locally owned by Steve O’Keefe. I also appreciated their old-fashioned customer service over the phone. Before I hired the company, Steve, along with manager Manuel Amarillo, were very generous with their time and provided me with a variety of products and quotes. In fact, the “leading brand” window company that I had previously conducted business with now “requires” two homeowners for a window quote. Really? What a demeaning tactic. Anyway, I made the right decision by hiring Window Depot. From start to finish, Manny communicated with me every step of the way and showed up at the exact time promised and handled the job efficiently with a smile on his face. The team also includes Louis, Jeffrey and Pedro. EVERYONE on the team is friendly, professional, honest and accommodating in every way. Window Depot’s windows are USA-made, energy-efficient and come in a variety of timeless styles and designs. Interestingly, after a relatively long wait, the factory delivered a defective window, but it was replaced almost immediately by the factory. They really are a five-star company. (If I could, I would remove a HALF of a star because we had a garbage pickup issue that was finally resolved!) Overall, Steve has a winning, honest, dedicated team and I would, without a doubt, recommend Window Depot to everyone. 😊 - 7/11/2022
Cynthia S.
The experience I had with Windows Depot was beyond my expectations. They were not pushy for the sale, way more affordable and very professional!!! - 7/27/2021
Natalia B
We are very happy that we were able to fiind this company. The quality is great, the service is customer-centric, the work was done very quickly with no mess at all! Just a few hours for the team to replace the windows and it looked as if these new and soundproof windows were there always. Thanks to Manual Amarillo, the estimates & planned installation time frames were perfect as well! We would highly recommend this company! In comparison to other companies that was just very smooth and an ideal experience => fast & customer friendly & with high quality! - 6/28/2023
Patrick Marsh
I had three windows and two doors installed. The crew was quick and cleaned up after themselves. The finished doors and windows look great. Steve O'Keefe, the franchise owner, was responsive and followed up with an inspection to make sure everything was completed satisfactorily. I highly recommend. - 8/11/2021
David G.
We are thrilled with the quality of our new living room windows and wouldn't hesitate to use them again in the future. Product demonstration and explanation was excellent. The windows are very high quality and a great value. - 3/24/2021
Bobby Hanson
I can't say enough good things about my experience with Window Depot. I worked with Manny who was fantastic. He stuck by his timelines (even though all his competitors said that was impossible). His team was quick, did quality work and cleaned up very well. I went to a friends house recently and mentioned they had the same windows installed and they look great. They said to me oh, you got Anderson windows and I said no, but they look identical at fraction of the price and I personally think better quality as I have 3 pain energy efficient windows now. They are super easy to clean and look fantastic. They are Vinyl which I think look great. If you want wood, you will have to look somewhere else, but I wouldn't change back to wood if I had the option at the same price. - 5/02/2023
Shannon Barletta
Process to quote, buy, and have windows installed was incredibly easy. Prices were competitive and installation job was impeccable. Delivery time was much faster than competitors and completely on schedule.
- 5/09/2023
Sean Lewis
Highly recommend. Manny was great throughout the whole process. Also, the installation team was quick and efficent.
- 5/30/2023
David G.
We are thrilled with the quality of our new living room windows and wouldn't hesitate to use them again in the future. Product demonstration and explanation was excellent. The windows are very high quality and a great value. - 4/03/2021
Matthew C.
Best prices without question, while still being an impressive product. Weâ ve had our windows for a few months now. Climate control inside is noticeably better. It is also a lot quieter!
Customer service works hard to keep you happy. - 9/18/2021
Patrick Marsh
I had three windows and two doors installed. The crew was quick and cleaned up after themselves. The finished doors and windows look great. Steve O'Keefe, the franchise owner, was responsive and followed up with an inspection to make sure everything was completed satisfactorily. I highly recommend. - 4/14/2021
Jennifer Brennan
My experience with them was absolutely wonderful. My house is over 100 years old and it is usually difficult to replace or repair things in this house. They had no problems getting the windows to fit correctly and they look fantastic. They were on time, professional, and cleaned up afterwards very well. - 3/28/2021
Sharon Moretti
Window Depot did a fantastic job installing our new windows. There was a manufacturer's issue with one of the windows but Manny was diligent in getting everything solved immediately. The windows have helped to keep the cost of our electric bill down during the a/c months and we are looking forward to their help in keeping the heat in during the colder months. It was a pleasure working with Manny, he was very professional. - 10/05/2023
David Ghent
We are thrilled with the quality of our new living room windows and wouldn't hesitate to use them again in the future. Product demonstration and explanation was excellent. The windows are very high quality and a great value. - 3/01/2021